Information for Accredited Persons Online Course
Thank you for choosing to complete your training with New Zealand Biosecurity Academy (NZBA). Please find enclosed information you should know when you or your team are completing a training course with us.
Who are New Zealand Biosecurity Academy (NZBA)
New Zealand Biosecurity Academy is part of the Omah Group, a nationwide group of New Zealand owned companies. Our team within NZBA possess significant practical experience in the provision of training and assessment activities for adult learners. NZBA have been approved by the Ministry for Primary Industries to deliver Accredited Person and Transitional Facility Operator training nationally.
Key NZBA Contacts
Greg Hoskins (Academy Manager) 021 318 086
Kate Jones (Training Manager) 022 183 0870
Todd Fletcher (Trainer & Learning Resource Developer) 09 447 1998
Office: 09 447 1998 or 0800 382 436
Email : firstname.lastname@example.org
Duration of Course
The Accredited Person online course is 4 hours in duration.
After successful completion of this course, NZBA will issue participants with an Accredited Person training certificate along with a set of instructions that need to be followed to become an MPI Accredited Person
The course consists of learning activities via webinar. Candidates must have access to:
a good quality, stable internet connection
a laptop or desktop computer
a web cam and microphone
No prior preparation is required for the completion of the Accredited Person Online Course.
You will receive a course workbook via email which you must print out.
What to have with you for the Training Course
One of the following forms of identification: Passport, NZ Drivers Licence, or NZ Firearms Licence.
For participants undergoing refresher training, please provide your existing AP number when booking.
As specified by MPI, training is only provided in English. If English is not the participant's first language, a basic understanding of written or oral English is required. If your organisation has any concerns, please contact NZBA to discuss.
A short online assessment must be completed at the conclusion of the course. You must pass this assessment with 80% in order to be able to apply to MPI to be an Accredited Person.
All candidates must:
Obey all reasonable instructions of the course facilitator
Not being under the influence of alcohol or drugs
The completion of online testing or training is subject to cancellation in the event of unsafe conditions. Our course facilitator will make a decision relating to safety concerns in consultation with candidates.
Respect for Others
More often than not there will be other people being trained with you. Please respect the rights of other people and our facilitators by refraining from:
Inappropriate language, acts or gestures
Harassment of any form
Disruption behavior which impacts others
If you are requested to leave the training / assessment session due to your behaviour, no refund of fees paid will occur.
Online Assessment / course start and finish times must be adhered to. Please join the webinar 5-10 minutes prior to start time. Latecomers will only be accepted at the discretion of our course facilitator.
If following a verbal warning, or warnings, a candidate continues to fail to adhere to any of the enclosed stated terms and conditions, a reasonable instruction from a course facilitator, the candidate will be removed from the online assessment/course.
All candidates completing the MPI Accredited Person Course must make available to the course facilitator at the time of the course either a NZ Drivers licence, Passport, or Firearms Licence. Temporary NZ Drivers licences must be accompanied with another form of photo ID.
Please advise our team (in confidence) before the start of course of any learning difficulties you, or in the case of employers, your employee, may have e.g. difficulty in reading or hearing. If candidates have difficulties during the course they should not hesitate to talk to our team.
Your attendance for the course is confirmed by receipt of this Confirmation Email/Letter. If you are unable to attend the training course, the following cancellation or no show policy applies:
48 hrs+ hours prior to scheduled training date - 100% refund of course fees paid excluding administration fee
24-48 hrs hours prior to scheduled training date - 50% refund of course fees paid excluding administration fee
12-24 hrs prior to scheduled training date - no refund of fees paid, or other non re-funded travel / disbursement costs
Removed from online training / assessment due to your behavior – no refund of fees
Alternatively, you may choose to rebook to an alternative mutually convenient day/time for training
Should you/your candidate(s) not attend training, without prior notification to NZBA, we offer no refund and payment in full will be pursued. If a course does not reach minimum numbers or, for some other unavoidable reason is cancelled, your fee will be refunded in full.
We are happy to substitute attendees with appropriate warning and as long as they meet any required criteria.
At the sole discretion of NZBA, circumstances which prevent a candidate from completing an online assessment or training course will be considered in the provision of refunds.
Where a request for cancellation of services is received a minimum of 24 hrs prior to the intended time/date of services to be delivered, AND a refund of fees is requested, a full refund will be made by New Zealand Biosecurity Services excluding an administration fee of $15 +gst.
You will need to re-attend the course if the candidate does not achieve competence. Please talk to our training team to arrange a new booking.
Complaint / Appeals Procedure
Complaints arising from any course or if you wish to appeal any judgment or finding relating to your assessment please:
Discuss with our assessment / training team at the time.
If you are still not satisfied, appeal in writing within 24hrs to the Academy Manager, email@example.com
Personal information or business information supplied by customers in training/coaching sessions will be treated as confidential. It will not be disclosed to a third party (excluding MPI) without the client's prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.
Terms and Conditions
By attending any training and/or assessment conducted by New Zealand Biosecurity Academy, you are agreeing to the above clauses along with our Terms and Conditions