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Successful completion of our Accident and Incident Investigation course leads to the award of unit standard 17601 on the New Zealand Qualifications Framework (NZQF) - Produce an occupational health and safety incident investigation.

About This Course

Course Fee
(Excl. GST)


NZQA Level

NZQA Credits




NZQA Unit Standard

This 8-hour course gives learners the skills and knowledge to effectively report and investigate accidents and incidents - understand why and how they occur and what's required when undertaking an investigation under the Health and Safety at Work Act 2015 (HSWA). 

New Zealand Biosecurity Academy has Consent to Assess against the unit standard indicated above and has had this course pre-moderated and approved by our standard setting body The Skills Organisation.


Training is available in-classroom in Albany or Manukau, online via webinar, or at your location by prior arrangement.

Course Overview

The Accident and Incident Investigation course is ideal for all those who are responsible for participating in the accident and incident investigation process at their workplace, including Owners, Managers, Supervisors and Team Leads. Learners will gain an understanding of multiple causation and root cause analysis. After this course, learners will be able to effectively demonstrate competence in the investigation process, including incident reporting, gathering, analysis and implementation of corrective action and follow-up.

Learning Outcomes

  1. Explain why workplace accidents need to be reported and investigated

  2. Explain the concepts of multiple causation and root-cause analysis.

  3. Detail an incident investigation process using a hypothetical incident.

  4. Produce an incident investigation report based on a documented incident.

Content and Delivery

Course content includes:

  • Investigation process

  • Barriers to reporting

  • Multiple Causation and Root-Cause Analysis

  • Risk Control Measures

  • Corrective Action implementation

  • Hypothetical incident scenario.

Delivery (Blended Learning):

  • 8-hour classroom or webinar session

  • Online Forum Discussions 

  • eLearning videos 

  • Two Assessments

  • Observation.

Information for Learners

Entry and selection requirements
To be eligible to enrol into this course, all learners must meet, or be able to demonstrate, the following criteria:

  • Be at least 16 years of age

  • Be a New Zealand citizen or permanent resident.

  • Have (or be able to demonstrate ability to meet) a Level 1 qualification or obtain competence in a Level 1 pre-assessment that reflects literacy and numeracy abilities;
    have a minimum of 3 years secondary education.

  • Have achieved a minimum standard of English as demonstrated by a minimum of 8 credits at NCEA Level 1 in English;
    Have (or be able to demonstrate an ability to meet) written and oral English skills equivalent to IELTS 5.5 or higher.

  • Be able to provide proof of identity. This can be either a Passport or Drivers Licence.

Reassessment and Appeals

Learners are able to re-sit assessments for which they do not achieve competency. If learners wish to re-sit assessments, they will need to contact the Training Coordinator who will arrange for this to take place.

In the event that candidates have a concern about their assessment, we ask that in the first instance, you talk with the trainer or contact the Training Coordinator. The trainer will re-assess the learner in consultation with the NZBA management team. If the learner is still not satisfied following the re-assessment procedure, NZBA will initiate external post-assessment moderation with the appropriate advisory group member for a final assessment decision.


The assessment for this course completion of two assessments and one observation.


Learners must achieve 100% in all assessment outcomes in order to pass.

Welfare and Guidance

Learners are able to approach the trainer regarding support, guidance and cultural sensitivities.

Treaty of Waitangi / Te Tiriti O Waitangi

NZBA recognises the Treaty of Waitangi as the founding document of New Zealand and seeks to apply the principles of the treaty in our day to day activities.

Course Overview
Learning Outcomes
Content and Delivery
Information for Learners
Health and Safety Courses

Upcoming Sessions

Dec 11 - Dec 17














Upcoming Sessions
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