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Course Overview
Learning Outcomes
Content and Delivery
Information for Learners
Health and Safety Courses

NZBA's Workplace Training and Verification course is designed to help team members in their role as a Trainer and/or Verifier for assessments which are carried out in your workplace. This course is ideally suited to those needing to carry out verifications of competency for their workplace.

About This Course

Course Fee
(Excl. GST)


This 4-hour course provides learners with the skills required to be able to verify that someone is competent to carry out tasks to a required standard.

Training is available in-classroom in Albany or Manukau, or online via self-directed eLearning.

Course Overview

The Workplace Training and Verification course is designed to help learners understand adult learning principles and assessment best practice to be able to verify the competency of team members for specific tasks in their workplace. 


Learners will gain the skills and knowledge required to provide on-the-job training for team members to ensure they are carrying out the functions of their job correctly and effectively.

Learning Outcomes

  1. What motivates different learners

  2. S.M.A.R.T Objectives

  3. Barriers to Learning: Situational – Dispositional – Institutional – Educational

  4. V.A.R.K

  5. Assessment: Diagnostic – Formative – Summative

  6. Open – Closed – Probing – Challenging – Reflecting Questions

  7. Verification Elements: C.R.A.V.E.S

  8. Training Preparation: Plan – Conduct – Check – Admin

  9. Feedback

  10. Active Listening

  11. Assessment Evidence

Content and Delivery

Course content is delivered over 11 modules, covering the following :


  • Motivation

  • Objectives and Objective setting

  • Learning Barriers

  • Learning Methods

  • V.A.R.K

  • Verification and Verifying

  • Preparing Learners for assessment

  • Giving Feedback

  • Listening

  • Assessments

Delivery (Blended Learning):

  • 4-hour classroom or online/self-directed eLearning

  • Online Discussion Forums

  • End of Module Quizzes

  • Final Assessment

Information for Learners

Entry and selection requirements
To be eligible to enrol into this course, all learners must meet, or be able to demonstrate, the following criteria:

  • Be at least 16 years of age

  • Be a New Zealand citizen or permanent resident.

  • Have (or be able to demonstrate ability to meet) a Level 1 qualification or obtain competence in a Level 1 pre-assessment that reflects literacy and numeracy abilities;
    have a minimum of 3 years secondary education.

  • Have achieved a minimum standard of English as demonstrated by a minimum of 8 credits at NCEA Level 1 in English;
    Have (or be able to demonstrate an ability to meet) written and oral English skills equivalent to IELTS 5.5 or higher.

  • Be able to provide proof of identity. This can be either a Passport or Drivers Licence.

Reassessment and Appeals

Learners are able to re-sit assessments for which they do not achieve competency. If learners wish to re-sit assessments, they will need to contact the Training Coordinator who will arrange for this to take place.

In the event that candidates have a concern about their assessment, we ask that in the first instance, you talk with the trainer or contact the Training Coordinator. The trainer will re-assess the learner in consultation with the NZBA management team. If the learner is still not satisfied following the re-assessment procedure, NZBA will initiate external post-assessment moderation with the appropriate advisory group member for a final assessment decision.


The assessment for this course consists of 12 end of module quizzes and one final assessment.


Learners must achieve 100% in all assessment outcomes in order to pass.

Welfare and Guidance

Learners are able to approach the trainer regarding support, guidance and cultural sensitivities.

Treaty of Waitangi / Te Tiriti O Waitangi

NZBA recognises the Treaty of Waitangi as the founding document of New Zealand and seeks to apply the principles of the treaty in our day to day activities.

Upcoming Sessions

Dec 11 - Dec 17














Upcoming Sessions
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