Information for Accredited Persons Course

Thank you for choosing to complete your training with New Zealand Biosecurity Academy (NZBA). Please find enclosed information you should know when you or your team are completing a training course with us.

Who are New Zealand Biosecurity Academy (NZBA)

New Zealand Biosecurity Academy is part of the Omah Group, a nationwide group of New Zealand owned companies. Our team within NZBA possess significant practical experience in the provision of training and assessment activities for adult learners. NZBA have been approved by the Ministry for Primary Industries to deliver Accredited Person and Transitional Facility Operator training nationally.

​Key NZBA Contacts​

  • Wayne Hartley (Academy Manager)      022 043 4505         

  • Kate Jones (Training Manager)              022 183 0870

  • Office:                                                     09 447 1998 or 0800 382 436

  • Email :                                                     wayne.hartley@biosecurity.net.nz

Duration of Course

The Accredited Person course is 4 hours in duration. Tea and Coffee is provided by NZBA 

  • After successful completion of this course, NZBA will issue participants with an Accredited Person training certificate along with a set of instructions that need to be followed to obtain your official MPI number.

Prior Preparation

  • No prior preparation is required for the completion of the Accredted Person Course.

  • You will receive a course workbook on the day which you can take away with you.

What to Bring to the Training Course​

  • One of the following forms of identification: Passport, NZ Drivers Licence, or NZ Firearms Licence. 

  • For participants undergoing refresher training, please provide your existing AP number when booking, or bring with you to the course.

Language

As specified by MPI, training is only provided in English. If English is not the participant's first language, a basic understanding of written or oral English is required. If your organisation has any concerns, please contact NZBA to discuss.

Assessment

 

A short written assessment must be completed at the conclusion of the course. You must pass this assessment to be recognized by MPI as an Accredited Person.

Training Locations

Safety

All candidates must:

  • Obey all reasonable safety instructions of the course facilitator

  • Not being under the influence of alcohol or drugs

The completion of testing or training is subject to cancellation in the event of unsafe conditions. Our course facilitator will make a decision relating to safety concerns in consultation with candidates.​​

 

Respect for Others

 

More often than not there will be other people being trained with you. Please respect the rights of other people and our facilitors by refraining from:

  • Inappropriate language, acts or gestures

  • Harassment of any form

  • Disruption behavior which impacts others

If you are requested to leave the training / assessment session due to your behaviour, no refund of fees paid will occur. 

Smoking Policy

Smoking is only permitted in designated smoking areas by our course facilitator.

Time Keeping

Assessment or course start and finish times must be adhered to.  Please arrive 5-10 minutes prior to course start time.  Latecomers will only be accepted at the discretion of our course facilitator.

Mobile Phones and other Business Tools

Please ensure phones and other communication equipment are switched off during all assessment or training sessions.

Consequences

If following a verbal warning, or warnings, a candidate continues to fail to adhere to any of the enclosed stated terms and conditions, a reasonable instruction from a course facilitator, the candidate will be requested to leave the assessment/course.

Photo Identification

All candidates completing the MPI Accredited Person Course must make available to the course facilitator at the time of the course either a NZ Drivers licence, Passport, or Firearms Licence. Temporary NZ Drivers licences must be accompanied with another form of photo ID.   

Assistance Required

Please advise our team (in confidence) before the start of course of any physical or learning difficulties you, or in the case of employers, your employee, may have e.g. difficulty in reading or hearing. If candidates have difficulties during the course they should not hesitate to talk to our team.

Withdrawals/Cancellations/Refunds

Your attendance for the course is confirmed by receipt of this Confirmation Email/Letter. If you are unable to attend the training course, the following cancellation or no show policy applies:

  • 48 hrs+ hours prior to scheduled training date - 100% refund of course fees paid excluding administration fee

  • 24-48 hrs hours prior to scheduled training date - 50% refund of course fees paid excluding administration fee

  • 12-24 hrs prior to scheduled training date - no refund of fees paid, or other non re-funded travel / disbursement costs

  • Requested to leave training / assessment due to your behavior – no refund of fees

  • Alternatively, you may choose to rebook to an alternative mutually convenient day/time for training

 

Should you/your candidate(s) not attend training, without prior notification to NZBA, we offer no refund and payment in full will be pursued. If a course does not reach minimum numbers or, for some other unavoidable reason is cancelled, your fee will be refunded in full.

​We are happy to substitute attendees with appropriate warning and as long as they meet any required criteria.

 

At the sole discretion of NZBA, circumstances which prevent a candidate from completing an assessment or training course will be considered in the provision of refunds.

Administration Fee

Where a request for cancellation of services is received a minimum of 24 hrs prior to the intended time/date of services to be delivered, AND a refund of fees is requested, a full refund will be made by New Zealand Biosecurity Services excluding an administration fee of $15 +gst.

Reassessment

The opportunity for re-assessment is available if the candidate doesn’t achieve competence. Please talk to our training team about re-assessment requests.

Complaint / Appeals Procedure

Complaints arising from any course or if you wish to appeal any judgment or finding relating to your assessment please:​

  • Discuss with our assessment / training team at the time.

  • If you are still not satisfied, appeal in writing within 24hrs to the Business Manager, wayne.hartley@biosecurity.net.nz

Privacy

Personal information or business information supplied by customers in training/coaching sessions will be treated as confidential. It will not be disclosed to a third party (excluding MPI) without the client's prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

Terms and Conditions

By attending any training and/or assessment conducted by New Zealand Biosecurity Academy, you are agreeing to the above clauses along with our Terms and Conditions

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New Zealand Biosecurity Academy Ltd

 

All prices are in New Zealand dollars & exclude GST

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